Terms of service

KnockGenius provides territory intelligence, public-record research, field workflow software, plan recommendations, and related support for business users. You must be at least 18 and authorized to act for the business or team you represent.

You are responsible for accurate account and inquiry information, protecting account access, and activity performed through your account. Do not send passwords, one-time codes, payment-card details, or government identifiers through inquiry forms or the KnockGenius ChatGPT plugin.

Public plan descriptions and prices are offers to begin checkout, not guarantees of territory availability. Paid access begins only after checkout and any required territory review. Taxes, billing frequency, trial terms, and renewal details are shown before purchase.

Subscriptions renew until cancelled. You may cancel through the billing controls made available to your account or by contacting support. Cancellation stops future renewals and does not retroactively refund a completed billing period unless required by law or expressly stated at checkout.

Territory availability, exclusivity, coverage, and delivery timing require review and may change. A plan recommendation, free scan, application response, or ChatGPT result does not reserve a territory or promise a particular number of leads, appointments, sales, or revenue.

KnockGenius combines public records and third-party sources that may be delayed, incomplete, or inaccurate. You must independently verify information before relying on it for field activity, customer contact, permitting, pricing, or legal compliance.

Use KnockGenius only for lawful business purposes. You may not probe or disrupt the service, bypass access controls, scrape at abusive volume, resell account access, upload malicious material, impersonate others, or use the service to violate privacy, consumer-protection, telemarketing, trespass, licensing, or do-not-contact rules.

You remain responsible for field conduct and outreach. Follow posted signs, property-owner requests, local solicitation rules, applicable calling and texting laws, and the KnockGenius compliance guidance.

Operational email may be sent to fulfill a request or administer an account. Marketing email and automated texts are sent only according to the consent recorded with the request. SMS consent is optional and is not a condition of purchase; message and data rates may apply. Reply STOP to opt out of automated texts.

KnockGenius and its licensors retain rights in the service, software, branding, reports, and compiled data. Your subscription grants a limited, non-transferable right to use the service for your internal business operations while your access remains active.

You retain ownership of information you submit. You grant KnockGenius the rights needed to host, process, route, secure, and support that information as described in the privacy policy. If you provide feedback, KnockGenius may use it without restriction or compensation.

We may update, suspend, or discontinue features to maintain security, comply with law, address provider changes, or improve the service. We may restrict access for nonpayment, abuse, security risk, or material violation of these terms. You may stop using the service at any time.

To the fullest extent permitted by law, KnockGenius is provided as is and as available. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted operation or that public-record and third-party data is complete or current.

To the fullest extent permitted by law, KnockGenius will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. KnockGenius's aggregate liability arising from the service will not exceed the amount you paid for the service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

These terms and any additional checkout or order terms form the agreement between you and KnockGenius. If a provision is unenforceable, the remaining provisions continue in effect. California law governs these terms without regard to conflict-of-law rules, except where mandatory local law applies.

We may update these terms as the service or legal requirements change. We will post the revised date and provide additional notice when required. Continued use after an update takes effect means you accept the updated terms.